Accommodation

“Not to be abed after midnight is to be up betimes…”

The intimacy and exclusivity of six double luxury suites at Illyria House and a further six Classic rooms at Illyria HideAway awaits you. All the antique decorated rooms offer air-conditioning, satellite television. Apart from a well-stocked mini bar, tea and coffee making facilities are also provided. The well-appointed bathrooms promise an indulging and relaxing experience.

All suites are exquisitely furnished in white and cream décor with antique furniture and embroided cotton linen. They are equipped with air conditioning, private bathrooms, remote-controlled satellite television, telephones, stocked mini bars, coffee & tea making facilities, hairdryers, dressing gowns and slippers. The wide selection of toiletries in the bathrooms, including rose buds, candles and incense, promises an indulging and relaxing experience. A DVD player is available for guests who wish to enjoy our wide selection of complimentary video entertainment. For the enjoyment of art loving guests, Illyria House furnishes their suites with art materials.

our luxury suites

CATHARINA SUITE

HONEYMOON SUITE

Selected by the South African National Broadcasting Corporation as the No 1 Honeymoon Suite in South Africa, the Catharina Suite is beautifully furnished with French antique furniture including a king sized bed.

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MAGDALENA SUITE

The queen-bedded Magdalena Suite is furnished with French antique furniture and boasts a Romeo & Juliet balcony overlooking the fountain courtyard.

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SALOMÉ SUITE

HONEYMOON SUITE

The Salome Suite is beautifully furnished with French antique furniture including a queen sized bed, furnished balcony complete with recliners, table and chairs overlooking the tranquil garden.

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ELIZABETH SUITE

Ideal for travelling companions who prefer separate beds or couples with one or two young children, the Victorian-furnished Elizabeth Suite comprises of two antique queen sized half tester beds and a separate dressing room.

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MARIA SUITE

Decorated with French antique furniture, the well-appointed Maria Suite boasts a private terrace overlooking the fountain courtyard, a private lounge, a family-sized Jacuzzi in its private conservatory and two interleading double bedded bedrooms.

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ANNA SUITE

The beautifully antique French decorated Anna Suite has two interleading bedrooms – one queen sized bed and another double sized bed. The conservatory balcony with recliners, table and chairs overlooks the fountain courtyard.

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ILLYRIA HIDEAWAY

The Illyria Hideaway comprises of 6 classical suites, nestled in lush Japanese-style gardens, providing complete privacy.

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 TERMS & CONDITIONS

ACCOMMODATION RATES AND SERVICES

The intimacy and exclusivity of six double luxury suites at Illyria House and a further six Classic rooms at Illyria HideAway awaits you. All the antique decorated rooms offer air-conditioning, satellite television. Apart from a well-stocked mini bar, tea and coffee making facilities are also provided. The well-appointed bathrooms promise an indulging and relaxing experience.

CHILD POLICIES

ONE OF THE FEW FIVE STAR HOTELS RECEIVING CHILDREN

We do receive children; however we still wish to take the other guests into consideration when doing so. Therefore, children will be accommodated upon request and by prior arrangements only. We have inter-leading rooms in a separate wing with a courtyard entrance ideal for families. We offer special child friendly outings, like horse riding and cuddling a cheetah cub.

FULLY INCLUSIVE RATE

We found that most of our guests visit Illyria House pre or post a trip on the Blue Train or Rovos Rail or en route to various private game lodges and Indian Ocean island resorts or Cape Town. Most of these luxury destinations charge fully inclusive rates. This proves to be a more convenient option for our guests. Our guests usually enjoy their meals at Illyria House and request a variety of tours and wellness treatments during their stay. We believe that a fully inclusive package enhances the enjoyment and satisfaction of our guests upon their departure and would make a stay of two or more nights worthwhile. A one night stay (especially if guests arrive late and leave early) is simply not enough to enjoy a true „Illyria experience‟ according to our guests.

Please see our Rack Rates for the different packages that we offer.

CHECK-IN AND CHECK-OUT TIMES

Standard check-in time at 14:00 and check-out time at 11:00 applies. However, we do try to accommodate those guests who leave late or arrive early. In order to be able to do this, we appreciate information regarding guests‟ arrival and departure times.

CANCELLATION

As our reservations are usually finalized well in advance, we charge a cancellation fee of 50% four weeks prior to date of arrival, 60% three weeks prior to arrival, 80% two weeks prior to arrival and 100% one week prior to date of arrival and No-Shows. A 100 % cancellation fee will be applicable 4 weeks prior to date of reservation on special occasions, including Christmas, New Year and Valentine‟s Day. However, in the case of a cancellation due to unforeseen humanitarian reasons, the decision to charge a cancellation fee is left to the discretion of management.

PROVISIONAL RESERVATIONS

We welcome your timeouts confirmation of provisional reservations.

PAYMENTS

We gladly receive payment one month prior to the arrival of guests or upon arrival, but we would be willing to open an account for reputable tour operators, to be paid within 30 days from departure. All major currencies are accepted as well as Master-, Visa-, American Express and Diners Club credit cards. Our rates do not include a tourism levy; however VAT is included in our accommodation rates and our VAT number is as follows: 4410180568. Kindly take note that all extra services rendered at Illyria House excludes VAT.

LAUNDRY

We offer a 24-hour dry-cleaning service and same-day laundry service on the condition that items are received in good time.

STAFF

At Illyria House Housekeeping, kitchen, butlers and gardeners have been in our service from 12 to 18 years. Congratulations to them! We receive repeat visitors like old friends.

BUTLER SERVICE

Illyria House is highly appreciated by the discerning traveler for its charm, exquisite cuisine, exclusivity, luxury and unrivalled personalized butler service.